Terms of Service
These Terms of Service ("Terms") govern your access to and use of popliqo (the "Service"), an AI video generation platform that turns your uploaded photos into publish-ready vertical videos through guided templates. By accessing or using the Service in any way, you agree to be bound by these Terms, together with our Privacy Policy and Cookie Notice.
1. Acceptance of terms
By accessing or using the Service, you represent that: (1) you have read, understood, and agree to be bound by these Terms; (2) you are at least 18 years old (or the age of majority in your jurisdiction, if higher) and able to form a binding contract; and (3) you are not barred from using the Service under the laws of your place of residence or any other applicable jurisdiction. If you do not agree to these Terms, you may not access or use the Service.
2. License to use the Service
Subject to your compliance with these Terms, popliqo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal or business content creation. If you access or use the Service on behalf of an entity, you represent that you are authorized to enter into these Terms on its behalf, and references to "you" include that entity.
3. Changes to the Service
The Service evolves and improves over time. We may add, modify, substitute, or remove templates, AI models, or features at any time, provided the Service continues to offer substantially similar overall functionality. You should not rely on the continued availability of any particular template, model, or feature.
4. Accounts
Certain features of the Service require an account, which you create by signing in with Google. You agree to provide true, accurate, and current registration information and to keep it updated. You are responsible for all activity under your account and for keeping your credentials secure; you may not share your account with anyone, and you agree to notify us immediately at market@u14.com of any unauthorized use or security breach. We may suspend or terminate accounts that provide inaccurate information or violate these Terms, and we may reclaim usernames at any time.
5. Your Content
You are solely responsible for the images you upload or make available through the Service ("Your Content"). When you upload Your Content, you represent that: (a) you have all rights necessary to do so; (b) where Your Content contains the name, likeness, face, or voice of any individual (including yourself), you have obtained all consents and releases required by law from that individual; and (c) Your Content does not infringe any third party's intellectual property, privacy, or other rights. Uploaded assets are stored temporarily (7 days) solely to fulfill your generation requests and are then deleted automatically; we have no obligation to store Your Content for longer.
6. License to Your Content; Outputs
You retain ownership of Your Content. You grant popliqo a limited, non-exclusive, worldwide, royalty-free license to use, copy, process, and transmit Your Content solely to operate and provide the Service, including passing it to our AI generation provider for processing. We do not use Your Content or your Outputs to train AI models. Your generated Outputs (videos, and images where a template offers image generation) are yours: you may use, publish, transfer, and sublicense them, including commercially. Outputs are stored for only 7 days and then deleted automatically, so please download them before they expire. Due to the nature of AI, Outputs generated by the Service may be similar or identical across users, and we do not guarantee the uniqueness, originality, or exclusivity of any Output. You are responsible for reviewing Outputs before use and for ensuring you have the rights to publish them.
7. Acceptable Use Policy
Prohibited categories. The Service may not be used to create, generate, or distribute content in any of the following categories: (1) pornography or sexually explicit material (NSFW); (2) violence, gore, or content promoting harm; (3) hate speech, discrimination, or harassment; (4) child-unsafe content, including child sexual abuse material (CSAM); (5) deepfakes or impersonation of real individuals without consent; or (6) content that infringes copyright, trademark, or other third-party rights. Other prohibited conduct. You also agree not to (and not to permit any third party to): use the Service for any unlawful purpose, or upload or generate content that is unlawful, threatening, harassing, defamatory, deceptive, obscene, hateful, or invasive of another's privacy; harm minors in any way; create non-consensual intimate imagery; submit biometric identifiers or sensitive personal information; circumvent usage limits, content filters, or safety systems, including through prompt injection or "jailbreaking"; scrape the Service or interfere with its proper functioning; reverse-engineer the Service except as expressly permitted by law; use the Service or its Outputs to develop, fine-tune, or improve any competing AI model or service; represent that any Output is human-generated where disclosure of AI generation is required by applicable law; attempt to gain unauthorized access to other users' accounts, data, or content; or resell, sublicense, rent, or redistribute access to the Service or its Outputs to any third party without our written consent. Enforcement. We may remove or refuse to process any content or Output, suspend or terminate access, and forfeit unused Credits, for violations of this policy, with or without prior notice. We may report unlawful activity and associated account information to law enforcement authorities. Reporting. Users may report content that they believe violates this policy to market@u14.com; we review and act on reports within a reasonable timeframe. Reports of non-consensual intimate imagery are handled as described in Section 9, and copyright notices as described in Section 11. Moderation. We may use automated content-moderation systems, AI safety classifiers, and human review to detect and address prohibited content.
8. Monitoring and moderation
We may, but are not obligated to, monitor the Service and any content on it. To maintain platform safety, we may use automated content moderation systems, AI safety classifiers, and human review processes. We reserve the right to remove or refuse to process any content or Output that we reasonably determine to be objectionable, unlawful, or inconsistent with these Terms, and to suspend or terminate access for violations. We may take action without prior notice when necessary to protect users, the platform, or third parties. If we notify you in good faith that any of Your Content or an Output violates these Terms or a third party's rights, you will promptly stop using and distributing it, delete it from systems within your control, and refrain from re-generating substantially the same Output.
9. Non-consensual intimate imagery
We prohibit non-consensual intimate imagery ("NCII"). If you are depicted in — or are the authorized representative of a person depicted in — an intimate image made available through the Service without consent, you may request its removal by contacting market@u14.com with sufficient information to identify the content, the depicted individual, and a statement that the content was shared without consent. We will remove validly reported NCII, and remove or disable identical copies of which we are aware, within forty-eight (48) hours of receiving a valid request.
10. Deepfakes and impersonation
You agree not to use the Service to create, generate, or distribute content that: (a) depicts, impersonates, or simulates any real, identifiable individual (whether a public figure or private person) without that individual's express prior written consent; (b) falsely suggests or implies any endorsement, sponsorship, approval, or affiliation with any real individual, brand, company, or organization; (c) is intended for, or reasonably likely to be used for, fraud, identity theft, scams, phishing, or deception of any kind; (d) is designed to interfere with elections or to spread disinformation through deceptive means; or (e) depicts any identifiable person in a sexual, violent, criminal, or degrading context without their express consent. You are solely responsible for ensuring that content you generate complies with these Terms, applicable law (including deepfake statutes), and third-party rights. We do not review or approve content before it is generated; generation is fully automated.
11. DMCA and copyright takedowns
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on the Service infringes your copyright, send a notice to market@u14.com including: (a) a physical or electronic signature of the copyright owner or authorized representative; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement of your good-faith belief that the use is not authorized; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the owner's behalf. We will remove or disable access to validly reported material and may terminate repeat infringers' accounts. If you believe your content was removed in error, you may submit a counter-notice under 17 U.S.C. § 512(g).
12. Content provenance and AI disclosure
We may embed machine-readable watermarks, secure metadata, or content-provenance signals (such as those based on the C2PA / Content Credentials standard) into Outputs so that they can be identified as AI-generated, and we may enable third parties to detect them. Where required by applicable law, you will disclose that an Output is artificially generated or manipulated, and you will not remove, alter, or obscure any provenance signals or markings we apply.
13. Third-party services and models
The Service relies on third-party providers, including our AI generation provider (ComfyUI Cloud) and our payment provider (Waffo). Outputs are generated on ComfyUI Cloud using models such as OpenAI (Image 2), Google Gemini (Nano Banana Pro), Kling (Omni), and Vidu (Vidu 2); the model used for a given template may change as templates are updated. When you use features powered by a third party, that provider's applicable terms and acceptable-use policies apply in addition to these Terms, and where those policies are more restrictive, the more restrictive terms govern. We are not responsible for the availability, acts, or omissions of third-party services.
14. Payments
Purchases are processed by Waffo, our Merchant of Record and third-party payment provider. When you buy Credits, you provide payment details and any required information directly to Waffo (including card, Apple Pay, Google Pay, or other available payment methods), agree to its terms and privacy policy, and authorize the sharing of payment instructions between us and Waffo to the extent needed to complete your transactions. Prices may change at any time, and applicable taxes are handled by Waffo as Merchant of Record. You agree to provide accurate payment information; our inability to collect payment may result in suspension of your access to the Service.
15. Refund Policy
Failed generations: tokens are refunded automatically and instantly. Completed generations: all sales are final. AI output varies and cannot be refunded. Token purchases: refundable within 14 days only if zero tokens have been consumed. Refunds are issued at the purchase price paid. Contact: market@u14.com
16. Intellectual property; feedback
The Service — including its design, branding, templates, and underlying technology — is owned by popliqo and its licensors and is protected by intellectual property laws. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices in the Service. If you submit ideas, suggestions, or proposals to us ("Feedback"), you agree we may use such Feedback without restriction, attribution, or compensation.
17. Disclaimers
The Service and all Outputs are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that Outputs will meet your expectations. Outputs are generated by artificial intelligence models and may be inaccurate, incomplete, biased, offensive, or nonsensical. You should not rely on Outputs as factual statements or as medical, legal, financial, or other professional advice. You are solely responsible for reviewing and verifying any Output before publishing or sharing it.
18. Force majeure
We are not liable for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including natural disasters, war, terrorism, government action, power or internet outages, data-center failures, cyberattacks, or outages or suspensions of third-party services on which the Service relies (including our AI generation provider). During such events, no refunds, credits, or compensation are owed, except for refunds of Credits for failed generations as described in Section 15.
19. Limitation of liability
To the maximum extent permitted by law, popliqo is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the Service. Our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us in the twelve (12) months preceding the claim.
20. Indemnification
You agree to indemnify, defend, and hold harmless popliqo and its owners, operators, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to: your use of the Service; your violation of these Terms or of any third-party rights; content you upload or generate through the Service; or any payment dispute you initiate.
21. Termination
You may stop using the Service at any time. We may suspend or terminate your access immediately for any violation of these Terms or where necessary to protect the Service or other users. Upon termination, your right to use the Service ends; Outputs you have already downloaded remain yours under Section 6, and your account data is handled as described in our Privacy Policy.
22. Changes to these Terms
We may update these Terms from time to time and will post the revised version on this page with an updated effective date. Where changes are material, we will provide reasonable advance notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
23. Governing law
These Terms are governed by the laws of the United States, without regard to conflict-of-law principles. Any legal proceedings not subject to arbitration under Section 24 will be brought exclusively in the federal or state courts located in the United States.
24. Dispute resolution and arbitration
Before initiating any proceeding, you agree to contact us at market@u14.com and attempt in good faith to resolve the dispute, and we will do the same. If the dispute is not resolved within thirty (30) days, it will be resolved by binding individual arbitration conducted under the rules of the American Arbitration Association. You waive your right to a jury trial and your right to participate in class actions or class-wide arbitration. Each party bears its own costs of arbitration.
25. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
26. Entire agreement
These Terms, together with our Privacy Policy and Cookie Notice, constitute the entire agreement between you and popliqo regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
27. Contact
Questions about these Terms can be sent to market@u14.com.